Suitable for SMBs that require minimal but reliable IT support and maintenance. We carry out periodic maintenance to ensure they are in optimal condition for minimal downtime. IT service can rendered remotely via telephone, email and TeamViewer access. Next business day on site support will be provided when deemed necessary.
- Trusted IT Support - As an appointed IT service provider, we will always put our AMC as top priority and provide faster response. We take on the responsibility to keep your IT infrastructure in optimal condition.
- Documentation - Technical information is retained within us all the time. Improved and detailed documentation and reporting.
- Certified Professional - Difficult cases can be escalated to senior engineers, ensuring issues are solved within Service Level Agreement.
- Lower Cost - HR has less workload for advertising, interviewing, hiring, training and re-training the IT personnel. Customers also have access to multiple qualified personnel from Admiral IT whenever required.
- End User Training – Training will be conducted for end user for security and technology updates.